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Description

After installing the plugin Service Portal - Service Catalog v2 (com.glideapp.servicecatalog.portal) on our test instance we get the following error on the Service Portal: java.lang.NullPointerException Script source code logged to console Failing widget: 'SFS Recent & Popular Items' (10fbbe0edbb8c090ab65890b069619f1)

Release or Environment

Madrid Patch 7a

Cause

The system property 'glide.sc.item.cannot_show_price' is missing on the instance.

Resolution

Importing the missing property solves the issue.

This property is part of the 'Service Catalog Platform' [com.glideapp.servicecatalog.platform] plugin. Possibly, reactivating this plugin would solve this. Otherwise, import the attached property record as XML.

Article Information

Last Updated:2019-12-03 01:20:46
Published:2019-12-03
sys_properties_99edb0063721300054b6a3549dbe5d76 (glide.sc.item.cannot_show_price).xml