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Description

Running pattern pre sensor script "Create relation between UCS Balde or Rack Unit and OS" [sic] failed due to: TypeError: Cannot convert null to an object.

/sa_pattern_prepost_script.do?sys_id=2fb40ec0db053600e7a8546fdf96190f

Steps to Reproduce

  1. Run Discovery of Cisco UCS in the New York release
  2. It fails with error below in the discovery pattern log:
Running pre sensor script- Create relation between UCS Balde or Rack Unit and OS failed due to: TypeError: Cannot convert null to an object.

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.

The workaround to instantiate GlideRecordUtil and call getGlideRecordByAttribute:

/sa_pattern_prepost_script.do?sys_id=2fb40ec0db053600e7a8546fdf96190f

var glideUtil = new GlideRecordUtil();
glideUtil.getGlideRecordByAttribute()

The attached update set contains this fix.


Related Problem: PRB1371067

Seen In

SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3

Intended Fix Version

Paris

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-11-13 00:01:27
Published:2019-11-07
sys_remote_update_set_0c25b868db0184501f0e6583ca961962.xml