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How to change the background color of the icon that shows the chat queue waiting number - Support and Troubleshooting
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  • How to change the background color of the icon that shows the chat queue waiting number
KB0783775

How to change the background color of the icon that shows the chat queue waiting number


437 Views Last updated : Sep 10, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Unable to see the chat queue waiting number, the icon is all white.  

 

Cause

After inspecting the page, we confirmed the number (text) is there, but the background and text are white, #ffffff. 

 

Resolution

The color that can be change is the background color, below the way to do it: 

1 Navigate to System Properties --> Basic Configuration UI16
2. Search by "Navigation selected tab divider bar color" ( css.$nav-highlight-bar-active )

The current color should be white (#ffffff), so change it to a different color.



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