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Description

Unable to search for the 2nd column of a List Collector variable in Service Portal

Release or Environment

Any Release

Cause

It is caused due to the underlying table of that column not being indexed to enable text search

Resolution

-Goto sys_dictionary entry of the table which being accessed by the list collector variable to display the values
-Observe that Text index checkbox is unchecked.
-To index the table click on the text index checkbox and update the record
-Then click on the link "Generate Text Index" to index the table

Additional Information

Refer docs link below for text indexing:

Enable text indexing for a table

Article Information

Last Updated:2019-11-01 15:46:33
Published:2019-11-01