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List Collector variable not searching values across multiple columns on portal - Support and Troubleshooting
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  • List Collector variable not searching values across multiple columns on portal
KB0783770

List Collector variable not searching values across multiple columns on portal


1242 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Unable to search for the 2nd column of a List Collector variable in Service Portal

Release

Any Release

Cause

It is caused due to the underlying table of that column not being indexed to enable text search

Resolution

-Goto sys_dictionary entry of the table which being accessed by the list collector variable to display the values
-Observe that Text index checkbox is unchecked.
-To index the table click on the text index checkbox and update the record
-Then click on the link "Generate Text Index" to index the table

Related Links

Refer docs link below for text indexing:

Enable text indexing for a table


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