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Non-admin users cannot retrieve OAuth token from OAuth Credentials table to make outbound REST call - Support and Troubleshooting
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KB0783632

Non-admin users cannot retrieve OAuth token from OAuth Credentials table to make outbound REST call


4904 Views Last updated : Apr 26, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Non-admin users cannot retrieve OAuth token from OAuth Credentials table to make outbound REST call.

Cause

This is because of ACLs on OAuth Credentials table which mandate that the user should have been the one who initially created the token or should be an admin user to read the token.

Resolution

To fix the issue you will need to create 2 new ACLs and make sure non-admin users pass these ACLs. 

  1. Table level"read" ACL on oauth_credential
  2. Field level "read" ACL on "oauth_credential.token_received"

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