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Description

Process classifier not triggering pattern or probe.

Release or Environment

All currently supported releases.

Cause

The ApplicationDependencyMapping, ADM, script include checks if there are any process handlers for the process before classifying it. The ApplicationDependencyMapping checks discovery_proc_handler table for process handlers, see ApplicationDependencyMapping.shouldSkipCondition() for reference. The process handlers has a "classify" field. The ADM will not trigger probes/patterns if "classify" = false for a process.

To confirm

  1. open the cmdb_running_process and check that the field "classify" = false.

Resolution

Set the process handler field "active" = false.

Article Information

Last Updated:2019-10-30 12:30:33
Published:2019-10-30