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Process classifier not triggering pattern or probe - Support and Troubleshooting
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  • Process classifier not triggering pattern or probe
KB0783614

Process classifier not triggering pattern or probe


1295 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Process classifier not triggering pattern or probe.

Release

All currently supported releases.

Cause

The ApplicationDependencyMapping, ADM, script include checks if there are any process handlers for the process before classifying it. The ApplicationDependencyMapping checks discovery_proc_handler table for process handlers, see ApplicationDependencyMapping.shouldSkipCondition() for reference. The process handlers has a "classify" field. The ADM will not trigger probes/patterns if "classify" = false for a process.

To confirm

  1. open the cmdb_running_process and check that the field "classify" = false.

Resolution

Set the process handler field "active" = false.


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