Description
Process classifier not triggering pattern or probe.
Release or Environment
All currently supported releases.
Cause
The ApplicationDependencyMapping, ADM, script include checks if there are any process handlers for the process before classifying it. The ApplicationDependencyMapping checks discovery_proc_handler table for process handlers, see ApplicationDependencyMapping.shouldSkipCondition() for reference. The process handlers has a "classify" field. The ADM will not trigger probes/patterns if "classify" = false for a process.
To confirm
- open the cmdb_running_process and check that the field "classify" = false.
Resolution
Set the process handler field "active" = false.