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Description

Template is not taken into consideration/loaded when we create a FCR (Facilities Request) through an order guide. As well as any specific work flows associated with it.

Release or Environment

London Patch 10

Cause

> If you're creating a Facilities request through catalog it does not add a template. Please check the Document.

 

Resolution

> In that particular record producer, you need to add a line in beginning of the script.

current.template = "value"; \\You need to add the value as Sys_ID template model here in the script. 

Article Information

Last Updated:2019-10-30 05:49:02
Published:2019-10-30