Template is not taken into consideration/loaded when we create a FCR (Facilities Request) through an order guide. As well as any specific work flows associated with it.
Release or Environment
London Patch 10
> If you're creating a Facilities request through catalog it does not add a template. Please check the Document.
> In that particular record producer, you need to add a line in beginning of the script.
current.template = "value"; \\You need to add the value as Sys_ID template model here in the script.