When the following system property: "glide.knowman.show_user_feedback" is set to "onClick", the knowledge page, when visited will default at the bottom of the screen.
Steps to Reproduce
- Log in to a New York instance.
- Set the system property 'glide.knowman.show_user_feedback' to 'onClick'.
- Open a knowledge article that users have to scroll to view.
Expected behavior: The top of the page should be displayed by default.
Actual behavior: The bottom of the page is displayed by default.
Check the property "glide.knowman.show_user_feedback"
Change the value to onload (same as OOB) or never. As long as it is not onclick
Please see Fixed In versions for permanent fix of this issue
Related Problem: PRB1361601