Description
Copy & Save Change Request brings a Blank Screen instead of showing the new Change Request.
Issue is happening after New York upgrade Can be reproduced on all environments.
Release or Environment
Madrid, New York
Cause
Copy Change UI Action (eb0f43eb9fa331002920bde8132e7072) was not OOB version.
Resolution
Solution Proposed:
Investigate and notice the error thrown is because of 'CopyChangeRelatedLists' and also confirm if it's using a custom UI action 'Copy change' .
Please revert the UI Action to OOB version
https://<instance_name>.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=eb0f43eb9fa331002920bde8132e7072