Issue
Document Viewer - Viewing any attachment fails with error "The Document cannot be previewed" after upgrade to NY
Cause
The issue is because of browser caching.
Resolution
Clearing the users browser cache resolves the issue.
Document Viewer - Viewing any attachment fails with error "The Document cannot be previewed" after upgrade to NY - Support and Troubleshooting
KB0783154
Document Viewer - Viewing any attachment fails with error "The Document cannot be previewed" after upgrade to NY
KB Summary by Now Assist
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