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Description

Changes on the List filter generates "org.mozilla.javascript.EcmaError: "name" is not defined." error in the logs

Steps to Reproduce

  1. Log into any NY P1 instance
  2. Open incident.list
    3. Add a filter such as active is true and Run
    4. Check in the syslog table and you will see the error below

    org.mozilla.javascript.EcmaError: "__name__" is not defined.
    Caused by error in plugin://com.glide.list_v2/ui.jtemplates/doctype/list2_filter_partial.xml.35 at line 1

    ==> 1: gs.getPreference('filter.pinned.' + __name__, 'false') == 'true' || jelly.sysparm_filter_pinned

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.


Related Problem: PRB1367771

Seen In

New York Patch 1
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - SIG Assessment Legacy - Madrid 2019 Q1
SR - IRM - Vendor Risk Management - Madrid 2019 Q1
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - VR - Rapid7 - London 2019 Q2 v.6.2.1
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Intended Fix Version

Orlando

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-10-22 18:05:14
Published:2019-10-23