Windows OS - Desktops pattern sensor fails with error Cannot deserialize object

Cannot deserialize object
----------------------------- (sys_script_include.778011130a0a0b2500c4595ad1d1d768.script; line 53)

Steps to Reproduce

When running the Windows OS - Desktops pattern the following error is thrown:

Worker-Interactive:HorizontalDiscoveryProbe-55ec51121bd8c81095694158dc4bcb75 SEVERE *** ERROR *** (81)ServiceWatchProbe -
java.lang.IndexOutOfBoundsException: Index: 1, Size: 1
at java.util.ArrayList.rangeCheck(
at java.util.ArrayList.get(
at com.snc.sw.discovery.HorizontalDiscoveryResultTransformer.updateNonCis(
at com.snc.sw.discovery.HorizontalDiscoveryResultTransformer.updateLookup(
at com.snc.sw.discovery.HorizontalDiscoveryResultTransformer.generateItemsRelations(
at com.snc.sw.discovery.HorizontalDiscoveryResultTransformer.prepareResults(
at com.snc.sw.discovery.HorizontalDiscoveryResultTransformer.transform(
at com.snc.sw.pattern.HorizontalDiscoveryResultBuilder.getDiscoveryResultObjectForServer(
at com.snc.sw.pattern.HorizontalDiscoveryResultBuilder.getDiscoveryResultForServer(
at com.service_now.mid.probe.HorizontalDiscoveryProbe.buildResultAsObject(
at com.service_now.mid.probe.HorizontalDiscoveryProbe.sendResults(
at com.service_now.mid.probe.HorizontalDiscoveryProbe.runPattern(
at com.service_now.mid.probe.HorizontalDiscoveryProbe.runProbe(
at com.service_now.mid.probe.ServiceWatchProbe.probe(
at com.service_now.mid.probe.AProbe.process(
at com.service_now.mid.queue_worker.AWorker.runWorker(
at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix.

Related Problem: PRB1367623

Seen In

Madrid Patch 4b Hot Fix 1
SR - ITOM - CMDB CI Class Models - 201907
SR - ITOM - Discovery and Service Mapping - 201908
SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - SecOps - Configuration Compliance - New York 2019 Q3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Intended Fix Version


Fixed In

Madrid Patch 9
New York Patch 4

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Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-12-05 18:11:15