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Certain terms are not searchable in a reference field. - Support and Troubleshooting
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  • Certain terms are not searchable in a reference field.
KB0782333

Certain terms are not searchable in a reference field.


230 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Not able to have a reference field show suggested choices when a specific term is typed in such as "micro".

Clicking the magnifying glass will show records with "micro" in the name.

Cause

This was happening due to invalid characters in the Name of one of the records starting with "micro".

There was the mysterious diamond question mark character in the name.
The replacement character:
https://en.wikipedia.org/wiki/Specials_(Unicode_block)

Resolution

NEXT STEPS:

1. Remove the Replacement character from any Names for the term you are searching


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