Notifications

4 views

Description

Go to Madrid release
Go to All properties > Set com.snc.resource_management.average_daily_fte = 8.4
https://xxxx.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=463751889301020064f572edb67ffbd7
Go to Resource > Resource plans > Create New
Set the following fields:
Resource type = user
User any user
Request type = FTE
FTE = 0.2
Name any name
Task any task
Start date and End date it need to be a week apart
Allocation type = Weekly
Allocation spread = Even
See attached file:
Click Save
The Resource Plan fo0rm opens
Check the Tab > Request Details

Actual behavior: Planned hours = 8
Expected behavior: Planned hours = 8.4

Resolution

Issue is related to PRB1366478


Workaround available:


Recommendation is to set the property 'Calendar Event Duration (Minutes)' to '12' because you have 'Average Daily FTE Hours' is '8.4'.

1.'Calendar Event Duration (Minutes)' : https://xxxx.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=04df43c79381020064f572edb67ffbdc
2. 'Average Daily FTE Hours' : https://xxxx.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=463751889301020064f572edb67ffbd7

Article Information

Last Updated:2019-10-18 07:35:18
Published:2019-10-18