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Description

ITIL users cannot see the Assignment Group field on any task table records. From the list view, the assignment group appears empty.

Resolution

There is a missing read ACL in for 'sys_user_group.*' where roles contain ITIL users. Add the ITIL role to an existing sys_user_group.* read ACL or create one to resolve the issue.

Article Information

Last Updated:2019-10-14 08:07:53
Published:2019-10-14