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Description

"Amazon AWS Relational Database Service" pattern does not populate "state" field for the discovered cmdb_ci_cloud_database configuration items.

Steps to Reproduce

Run Cloud Resource Discovery against an AWS region that has RDS databases.

Actual behavior:
cmdb_ci_cloud_database.state does not have a value.

Expected behavior:
cmdb_ci_cloud_database.state should have a value of 'available' or 'terminated' and other.

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

As a workaround, you could import the attached modified xml file for "Amazon AWS Relational Database Service" pattern which has a step added to populate the 'cmdb_ci_cloud_database.state' field.

Customers will need to install the latest "Discovery and Service Mapping Patterns" and "CMDB CI Class Models" store apps first before using that workaround. 

Note: Please remember that modifying the pattern will lead to it being skipped it when upgrading the instance. After the upgrade to a fixed version, check the skipped changes from the upgrade history and revert the "Amazon AWS Relational Database Service" pattern to the out of box version.


Related Problem: PRB1366138

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - CMDB CI Class Models - 201909
SR - ITOM - Discovery and Service Mapping - 201908
SR - ITOM - Discovery and Service Mapping - v1.0.35

Intended Fix Version

Paris

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Article Information

Last Updated:2019-11-28 01:32:05
Published:2019-11-28
Amazon AWS Relational Database Service_Modified_sa_pattern_99cef90467c032008ec4a4db2685ef5a.xml