Single score report following the real-time updates on the dashboard / homepages will not refresh until we manually refresh the widget on the dashboard/homepage. The widget should instantly refresh the score as soon as the score is updated.
Real-time updates should ensure that users viewing a responsive dashboard always see the most up-to-date information.
Release or Environment
Duplicate filters on the same field in the condition builder of the report.
Remove one of the duplicate conditions from the report.
Documentation for Enabling real-time updating for single score report widgets: