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Post button for comments does not take mandatory fields on form into consideration - Support and Troubleshooting
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  • Post button for comments does not take mandatory fields on form into consideration
KB0780823

Post button for comments does not take mandatory fields on form into consideration


520 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

When utilizing the 'Post' button on any form with activities filtered on it, users may notice that the button ignores any mandatory fields on the form when posting an update.

Release

All releases

Cause

This is expected behavior.

Resolution

The post button is built into live feed and is not able to be modified. The purpose of it is to simply post quick updates to the incident (or whichever form you wish to comment on), and mandatory fields on the form itself are not evaluated again in this case, as this is the normal out-of-box behavior.


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