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Description

ECC queue input return "No sensors defined" error

Cause

Customer added two exploration probe to Windows 2016 classification:

https://<INSTANCE_NAME>.service-now.com/nav_to.do?uri=discovery_classy_windows.do?sys_id=98d98911cb293200a03ef59ea34c9c7e

Exploration:

a. WMIRunner-Windows - Network
https://<INSTANCE_NAME>.service-now.com/nav_to.do?uri=discovery_probes.do?sys_id=63dad2300a0a0b3a000ad7acdc2ee4dd

b. WMIRunner-Windows - Storage 2012 - WMI

https://<INSTANCE_NAME>.service-now.com/nav_to.do?uri=discovery_probes.do?sys_id=e0bca1b437112100dcd48c00dfbe5d00

 

Resolution

Disable two classifier probes from Windows Classification: Windows 2016 Server

https://<INSTANCE_NAME>.service-now.com/nav_to.do?uri=discovery_classy_windows.do?sys_id=98d98911cb293200a03ef59ea34c9c7e


The two classifier probes that I disable as below: (Screenshot "win2016_classification.png")

a. WMIRunner-Windows - Network
https://<INSTANCE_NAME>.service-now.com/nav_to.do?uri=discovery_probes.do?sys_id=63dad2300a0a0b3a000ad7acdc2ee4dd

b. WMIRunner-Windows - Storage 2012 - WMI

https://<INSTANCE_NAME>.service-now.com/nav_to.do?uri=discovery_probes.do?sys_id=e0bca1b437112100dcd48c00dfbe5d00

Out of the box, Windows Classification: "Windows 2016 Server" didn't trigger probes "Windows - Network" and "Storage 2012 - WMI". 

Article Information

Last Updated:2019-10-02 14:14:41
Published:2019-10-02