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Unable to delete an Encrypted Field Configuration - Support and Troubleshooting
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  • Unable to delete an Encrypted Field Configuration
KB0779885

Unable to delete an Encrypted Field Configuration


1402 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Unable to delete an Encrypted Field Configuration

Cause

There is a step missing from the documentation that states that the field type must be changed in the field's dictionary record from Encrypted Text to String before the Encrypted Field Configuration record can be deleted.

Resolution

Change the field type in the dictionary record from Encrypted Text to String and then you will be able to delete the Encrypted Field Configuration record. In your case, since you have already deleted the field you will need to temporarily deactivate the table-level "delete" operation ACL for the sys_platform_encryption_configuration table, delete the Encrypted Field Configuration record and reactivate the ACL.


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