How to find the Java version of an instance

This article explains how to find the version of the Java Runtime Environment (JRE) that your ServiceNow instance is using.

1. Navigate to https://<instance-name>/xmlstats.do
   
   • You will be presented with an XML file
2. Search for "java.version".
   
   • You will see something like this:

     <system.java.home type="info">/glide/java-1.8.0_211_snc1-hardened.i586/jre</system.java.home>
     <system.java.version type="info">1.8.0_211-snc1</system.java.version>

See this community article for reference: How to know the JDK version of ServiceNow.