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Description

Certain project tasks imported from Microsoft Project are showing with WBS numbers different than in MS Project originally. This issue is seen after Microsoft Project 2019 June Update.

 

Steps to Reproduce

  1. Install Microsoft Project June Update.
  2. Create a new record in MS Project.
  3. Import the new project in the SN instance. Observe the WBS order in the imported project is not the same as the original one in MS Project.

Workaround

This problem is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.

The workaround is the following:

  1. Open the project file in Microsoft Project.
  2. Save as a new file selecting a previous version like 2017 or 2013.
  3. Import the older version file in the SN instance.


Related Problem: PRB1358813

Seen In

SR Shodan Kingston r1 - v5.0.10
SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - Audit Management PA Content - Madrid 2019 Q1
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SR - IRM - GRC Workbench - New York 2019 Q3
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SR - IRM - Policy and Compliance PA Content - Madrid 2019 Q1
SR - IRM - Risk Management - New York 2019 Q3
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SR - IRM - SIG Assessment Legacy - Madrid 2019 Q1
SR - IRM - SIG Questionnaire - New York 2019 Q3
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SR - ITBM - Agile 2.0 Dashboards v1.0
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SR - ITOM - CMDB CI Class Models - 201908
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SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - ITOM - Fundamentals Istanbul Jakarta Kingston r1 - v5.99.6
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
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SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response Flow Designer Content - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Security Incident Response UI Patch - London 2019 Q2 v.6.2.3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Fixed In

Orlando

Associated Community Threads

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Article Information

Last Updated:2020-06-25 14:47:07
Published:2020-03-02