Notifications

8 views

Description

If there is any UI script with UI type set to 'All' then it runs in service portal while submitting any catalog item.

Steps to Reproduce

  1. Log in to any affected instance.
  2. Create new UI script with UI type set to "All'(refer to screenshot attached)
  3. In the script, just write alert('snc test")
  4. Go to service portal and submit request for any catalog item. For example: ,click on 'Get Help' and select 'New Hire'

Expected Behavior: Form should open without any alert.

Actual Behavior: Form opens with a pop-up which says 'snc test'

Workaround

This is expected behavior and by design in the current releases.


Related Problem: PRB1362250

Seen In

SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-11-04 07:41:21
Published:2019-11-04