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Description

Knowledge Article displaying duplicate "Subscribe" actions (kb_view)

Cause

Cusotmized (kb_view_title_ratings) UI macro below:
nav_to.do?uri=sys_ui_macro.do?sys_id=51619f21470131007f47563dbb9a71e2

Resolution

Upon further investigation, it seems that the issue reported is caused due to customizations made to (kb_view_title_ratings) UI macro below:
/nav_to.do?uri=sys_ui_macro.do?sys_id=51619f21470131007f47563dbb9a71e2

Upon reverting UI Macro above to OOB the issue is no longer reproducible.

Article Information

Last Updated:2019-09-14 12:01:00
Published:2019-09-14