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New York Patch 1 Hot Fix 1 : Known Errors

This article presents notable known errors in  New York Patch 1 Hot Fix 1, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the  Known Error Portal.

Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see New York Release Notes.

Severity 1


The following table lists notable Severity 1 known errors in this patch.

ArticleProblemCategoryTitle
KB0727701PRB631444Business Logic ProcessingChanging the sys_class_name of a record can result in the record being deleted if Mandatory field Data Policy prevents the insert in the target table

Severity 2


The following table lists notable Severity 2 known errors in this patch.

ArticleProblemCategoryTitle
KB0727944PRB1238857Forms and FieldsWhen saving a read-only currency field its value may be converted to default US Dollars automatically
KB0688470PRB1248469Vulnerability ResponseUpdates to the sn_vul_vulnerable_item.age column causes text index events to back up
KB0727642PRB1250745PersistenceSlowness and potential browser lock up in reports when there is a dot-walked filter condition on a CMDB table (Table Per Partition extension model)
KB0686716PRB1268370Platform SecurityDownloaded attachment redirects to page "Requested attachment does not exist" after impersonating to a user for the attachment which has encryption context
KB0684402PRB1270022Performance Analytics[DOMAIN] Spotlight Job doesn't collect spotlights for empty user and "Use snapshots" property
KB0717976PRB1288212VA-Web ClientThe virtual agent does not translate based on user language while using the internationalization plugin
KB0754246PRB1316881Security Access Control ListsVA - On Service Portal when VA widget is display and user it NOT logged in, conversation does not display
KB0754350PRB1326958Platform PerformanceA large Cascade Delete may cause memory issues
KB0727700PRB1328367Application Navigator & Banner FrameBanner image cannot be changed in Madrid
KB0750599PRB1335372DiscoveryCredentials are not validating when IAM profile configured mid is pointed to instance
KB0746884PRB1335615Performance Analytics[2.1.1][Close] Analytics Hub: Indicator look up> Screenreader does not announce text selected and the delete search text is not accessible
KB0746881PRB1335636Performance Analytics[2.1.1][Close] Analytics hub: Close button is not accessible
KB0752447PRB1341509Server Side ScriptingGlideDate API not honoring getDisplayValueInternal()
KB0759361PRB1355320Mobile Studio (non-classic)In Mobile Studio, applet launchers do not load displaying a blank page
KB0760270PRB1358846Password Reset ApplicationPassword Reset Workflows broken after Madrid upgrade - Record not available for wf_element_definition
KB0778152PRB1360557AuthenticationThe email 'New certificate(s) added for the IDP(s)' is sent every 30 minutes after upgrading to New York with SSO enabled
KB0783135PRB1370121Mobile (Classic)Unable to tap on string type fields where they freeze and are not-editable until at least few clicks in iOS 13.1.3 using Mobile Classic
KB0549804PRB630133WorkflowIn list view, task.stage breaks UI rendering and throws a "jQuery is not defined" error when using UI11
KB0598187PRB668806Project Portfolio ManagementCannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected
KB0623129PRB718318System ApplicationsUnable to launch Studio via Studio module when UI11 is enabled

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Article Information

Last Updated:2019-11-04 22:00:12
Published:2019-09-12