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Description

Unable to create a system property com.snc.sdlc.scrum.pp.delete_customer_updates as mentioned in the product documentation: Delete a previous scrum customization

Cause

  1. Business rule "deleteCustomerUpdatesForScrumApplication" deletes the customization and also deletes the property created once the respective customizations are deleted.
    Please review Business Rule /nav_to.do?uri=sys_script.do?sys_id=93bca8eeef011000a7450fa3f8225618
  2. The business rule will insert the logs on the customizations deleted and also the system property deletion.

Navigate to System Log > Script Log Statements and filter the records for Messages starting with [ScrumPP] (as seen in the screenshot):

Resolution

This is working as designed and the system property will be deleted through the Business rule mentioned in the Cause section to "Clear the property so it is not called again"

Additional Information

Delete a previous scrum customization

Article Information

Last Updated:2019-09-06 03:01:39
Published:2019-09-06