The cloud resource discovery executes below error appears 

org.mozilla.javascript.EvaluatorException: GlideRecord.query() - invalid table name: cloud_resources_service_type_map (<refname>; line 1)
JavaScript evaluation error on:
evaluateString(JavaScript evaluation error on:
new global.CloudResourceDiscoveryCountHandler().updateCloudResourcesCount('{"items":[],"relations":[],"logContextId":null}', 'cce17008dbfb33804868776b8c9619a5');

This is because of the Business Rule 'Initialize Cloud Resources Count' uses references for non existing tables cloud_resources_service_type_map & discovery_cloud_results.

Steps to Reproduce

  1. Log into the instance 
  2. Navigator >> Service Account 
  3. Execute "Discover Datacenters" from the related links


This problem has been fixed and has no workaround. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.


Related Problem: PRB1353193

Seen In

SR - IntegrationHub - Kubernetes Integration v1
SR - ITOM - Cloud Management Google Cloud Connector - v1.0
SR - ITOM - Cloud Management Terraform Connector - v1.1
SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - Discovery and Service Mapping - 201908

Fixed In

Madrid Patch 7

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-11-07 07:18:52