Notifications

1 views

Description

When opening debug session from inclusion CI on map, the Entry Point window shows all of the inclusion endpoint's parents (based on applicative flow relations), regardless to the fact that we want to debug only one, which is the endpoint that implements the parent CI.
As a result, the parent entry point data shown in the Entry Point window is false.

Steps to Reproduce

For example, if we have three endpoints, ep1, ep2, ep3, and they have application flow to inclusion_ep.
ep3 implements the parent CI.
Open the debug session Entry Point window will show the data for ep1 instead of ep3.

Expected result:
'Aviailable Parent Connection' field should show only entry point data of ep3, as this is the endpoint that leads to the parent CI.

Actual result:
'Aviailable Parent Connection' show all of the inclusion endpoint's parents.

Workaround

Set the URL in the Debug Connection Section window manually.


Related Problem: PRB1359661

Seen In

SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - Discovery and Service Mapping - 201908

Intended Fix Version

Orlando

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-09-09 13:28:18
Published:2019-09-04