Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
When opening debug session from inclusion CI on map, the Entry Point window shows all of the inclusion endpoint's parents - Known Error
  • >
  • Knowledge Base
  • >
  • Known Error (Knowledge Base)
  • >
  • When opening debug session from inclusion CI on map, the Entry Point window shows all of the inclusion endpoint's parents
KB0761168

When opening debug session from inclusion CI on map, the Entry Point window shows all of the inclusion endpoint's parents


291 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Description

When opening debug session from inclusion CI on map, the Entry Point window shows all of the inclusion endpoint's parents (based on applicative flow relations), regardless to the fact that we want to debug only one, which is the endpoint that implements the parent CI.
As a result, the parent entry point data shown in the Entry Point window is false.

Steps to Reproduce

For example, if we have three endpoints, ep1, ep2, ep3, and they have application flow to inclusion_ep.
ep3 implements the parent CI.
Open the debug session Entry Point window will show the data for ep1 instead of ep3.

Expected result:
'Aviailable Parent Connection' field should show only entry point data of ep3, as this is the endpoint that leads to the parent CI.

Actual result:
'Aviailable Parent Connection' show all of the inclusion endpoint's parents.

Workaround

Set the URL in the Debug Connection Section window manually.


Related Problem: PRB1359661

The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.