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Description

Dot walking field on "Comments and Work notes" fields are showing Empty on List View with out "Additional Comments" field

Steps to Reproduce

  1. Login to Madrid Instance
  2. Create new Table (say "test_table")
  3. Create a new field of type -Reference (say- "Incident Reference")on the above table, reference to Incident
  4. Create a record on the "test_table" showing Incident record
  5. On the test_table, add the dot walked the below fields by configure->List Layout
    "Incident Reference.Comments and worknotes"
    "Incident Reference.Additional Comments"
  6. Comments are visible on both the fields
  7. Personalize the list, and remove the "Additional Comments", the column "Comments and Work notes" displays empty

Expected Behaviour: The column "Comments and Work notes" should display the value without the "Additional comments" fields


Actual Behaviour: The column "Comments and Work notes" display empty without the "Additional comments" fields


Workaround

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Add both the fields "Comments and Work notes" and Additional comments" on the List view to display values on the "Comments and Work notes" 


Related Problem: PRB1356670

Seen In

SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Policy and Compliance PA Content - Madrid 2019 Q1
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - SIG Assessment Legacy - Madrid 2019 Q1
SR - IRM - Vendor Risk Management - Madrid 2019 Q1
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-10-03 09:47:16
Published:2019-08-29