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Mobile App - UI Policies/ Attachment related mandate rules not working as defined - Support and Troubleshooting
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  • Mobile App - UI Policies/ Attachment related mandate rules not working as defined
KB0760272

Mobile App - UI Policies/ Attachment related mandate rules not working as defined


274 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

We have validation script on Start Date & End Date. The requestor is getting valid alerts but fields are not getting empty as per the defined rule.
In this way, it is not working as it should be. Same is happening for other items on the Mobile App. On Desktop every rule is working as defined and required.
.

Cause

DOM manipulation

Resolution

The script validation is not working on mobile because of the DOM manipulation.



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