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Description

In the Portal, using the custom widget, displaying reports for the external user. And the external users are not able to download the report as excel, pdf etc

Release or Environment

Any

Cause

Security restrictions on PollProcessor

Resolution

The OOB default behaviour is to not allow external users to access a processor.

Many processors have ACLs defined specifically on the processors to change this default behaviour. The PollProcessor is not one of them.

So, if the customer requires external users to be able to use the PollProcessor, then can add an ACL on that specific processor and allow both snc_internal and snc_external users to access it.

To resolve the issue, create new ACL as below

  1. Type - processor
  2. Operation - execute
  3. Name - PollProcessor
  4. Require Roles: Add - snc_internal, snc_external 

          

Article Information

Last Updated:2019-08-23 10:42:58
Published:2019-08-23
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