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Description

User with non admin role can't see the Email button on the Survey record.

Resolution

The issue is cause by the condition set for the Ui action that requires to have Admin role in order to see the Button
https://your-instance.service-now.com/nav_to.do?uri=asmt_metric_type.do?sys_id=b1743183dbc7ff80ab802de74b96191a%26sysparm_view=survey
To fix this issue you just need to change the role requirement on the condition field according to the affected user role


Article Information

Last Updated:2019-08-22 02:07:49
Published:2019-08-22