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Attachments in SNOW are always downloading as file - Support and Troubleshooting
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  • Attachments in SNOW are always downloading as file
KB0759228

Attachments in SNOW are always downloading as file


780 Views Last updated : Apr 26, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

User would like to know if there is a way to change settings in SNOW system, so attachments would be opening, not downloading after clicking it. Before we're able to view attachments. But now, attachments proceeds to download.

Resolution

glide.ui.attachment.force_download_all_mime_types is set to true by default in Madrid.

Related Links

https://docs.servicenow.com/csh?topicname=r_AvailableSystemProperties.html&version=latest


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