Notifications

30 views

Description

How to allow the user delegation from the Service Portal

Release or Environment

ALL

Resolution

To allow user delegation from the Service Portal, Add a link to your SP Header Menu for a list view of the Delegates table, with the below link

https://InstanceName.service-now.com/sp?id=list&table=sys_user_delegate

From the above list, users can create a delegation.

Also, this can be achieved using the below URL (Avoiding to show the List)

https://InstanceName.service-now.com/sp?id=form&table=sys_user_delegate&sys_id=-1


 

Article Information

Last Updated:2019-08-20 09:05:02
Published:2019-08-20