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"Convert to Application Service" button in cmdb_ci_service table - Support and Troubleshooting
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  • "Convert to Application Service" button in cmdb_ci_service table
KB0758958

"Convert to Application Service" button in cmdb_ci_service table


316 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

The button "Convert to Application Service"  in cmdb_ci_service table is not responding.

 

Cause

The issue is caused by the custom field under the "Related Lists" that does not belong to the table

Resolution

  • On the form, click on configure form layout
  • click on "Related Lists"
  • In the selected box, remove that field

 


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