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Description

There is a field "Remediation Notes" on Vulnerable Entry table, this field is also on the OOB form view for Vulnerable Items under Vulnerability tab. Are there any documentation about this, what's the purpose of this field. Should this be used to keep additional info?

Resolution

The "Remediation Notes" (column name: solution) is labeled as "Solution" in the out of the box instances before NewYork releases.

This field grabs the relevant solution to the threat. It is pulled from the vulnerable entry record (which the record that is mentioned in the field "Vulnerability" on the Vulnerable item form)

Please find the documentation here,
https://docs.servicenow.com/bundle/london-security-management/page/product/vulnerability-response/reference/vulnerable-item-fields.html


Please note that for Vulnerable entry records that are created by "Rapid 7 Integration", there will be NO value for the "Remediation Notes" field, as "Rapid 7" solutions are stored in a separate table.

Article Information

Last Updated:2019-12-04 13:58:50
Published:2019-12-04