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Description

The date range selector on analyticshub will show 0 for all statistics when using the sliders

Steps to Reproduce

1. Run the incident historical PA data collection job.
2. Navigate to sys_properties list and change the value of glide.sys.date_format to dd-MM-yyyy
3. Navigate to analyticshub and open any indicator with scores
4. Move the date range slider

Expected: Statistics are updated with correct values
Actual: All statistics are 0

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

As a workaround:

  1. Refresh the page,
    OR
  2. Change the system date property but this is not recommended without doing a full analysis of the consequences as this is used everywhere in the platform.

Related Problem: PRB1353747

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - ITBM - Agile 2.0 Dashboards v1.0
SR - ITBM - Scrum Dashboards Common v1.0
SR - ITOM - CMDB CI Class Models - 201907
SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Have I Been Pwned Integration - New York 2019 Q3
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - SIR - Threat intelligence - New York 2019 Q3
SR - SIR - VirusTotal Integration - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Fixed In

New York Patch 2
Orlando

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-09-21 11:32:55
Published:2019-10-08