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Description

For a catalog item, with portal settings section on the form, check  either of the checkboxes 'Hide Attachment' & 'Mandatory Attachment' and save. Try to click on any other link or close the form or navigate away from the form, you get the pop-up to confirm "leave site? changes you made may not be saved" as in the screenshot, even though no changes were made.

Steps to Reproduce

1. Hop to any Madrid instance.
2. Navigate Service Catalog >> Catalog Definitions >> maintain items, from platform. Select an item which has portal settings section{For example Apple watch series 2}
3. Under portal settings section, check 'Mandatory Attcahment' or 'Hide Attcahment' checkbox and save.
4. Try to navigate out of the form/ reload the form or click anywhere which takes you out of the form.
5. You will prompted to confirm, with a pop up "Leave Site? Changes you have made will not be saved" even though no changes were made, as shown in the screenshot attached.

Expected behavior : Should be able to navigate out of the form.

Actual behavior: Gets the pop up as shown in the screenshot.

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1351381

Seen In

Madrid
Madrid Patch 2
Madrid Patch 4
New York Patch 5
SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - SIG Assessment Legacy - Madrid 2019 Q1
SR - IRM - SIG Questionnaire - New York 2019 Q3
SR - IRM - Vendor Risk Management - Madrid 2019 Q1
SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - Discovery and Service Mapping - 201908
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response UI Patch - London 2019 Q2 v.6.2.3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Fixed In

Orlando

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-04-30 01:33:49
Published:2019-08-29
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