If the Discovery plugin is activated, the Help the Help Desk script will report the CI as a 'Computer rather than a 'Windows Server'.
Steps to Reproduce
Activate the Discovery plugin.
Download helpthehelpdesk.js script on a Windows computer.
Right click on the file, then navigate to Properties > Unblock.
Run the script.
Navigate to the Help the Help Desk Status record.
Select the record.
Look under the 'Devices' tab.
Result: under the 'class' column, it is classified as 'Computer'.
Expected: the CI should be classified as 'Windows Server'.
There is no workaround for this issue. The problem is corrected in New York Patch 1 and future releases. Old CI records will be automatically updated to the correct classification after Help the Help Desk is run again.
Related Problem: PRB1351329