Description
When a new Export Set is created using the "Create Export Set" module, a blank screen is shown and the export set is not created.
Record Producer blank upon submit
Cause
Record producer "Create a new Export Set" is inactive.
Any record producer if set to inactive, will show a blank screen upon submitting and will not produce a record
Resolution
Please activate the associated record producer "Create a new Export Set" here - https://<instance_name>.service-now.com/nav_to.do?uri=sc_cat_item_producer.do?sys_id=c568d679471102003db6d7527c9a7129
and try again.
Activate the impacted Record producer