Notifications

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Description

Symptoms

The Risk Assessment form is blank when clicking the Risk Assessment related link on change request form

Release

All releases

Environment

The system plugin "Change Management - Risk Assessment" (com.snc.change_management.risk_assessment) needs to be activated.

Cause

The condition of the Metric Category "Change Risk Assessment Category" is different from the condition of the Change Risk Assessment record "Change Risk Assessment".

Resolution

The condition of the Metric Category "Change Risk Assessment Category" and the condition of the Change Risk Assessment record "Change Risk Assessment" should be same. Please set the same conditions for the Metric Category "Change Risk Assessment Category" and the Change Risk Assessment record "Change Risk Assessment".

Article Information

Last Updated:2019-08-25 16:42:52
Published:2019-08-25