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Description

Symptoms

RITM remains open even though workflow reaches to End activity

Release

All versions

Cause

Stage and state values are not setting through the workflow. 

Resolution

We can set the stage value as 'completed' in the End activity

Or

We can add a "Set values" activity before 'End' activity to set the stage to 'completed' & state to 'closed complete'.

 

Article Information

Last Updated:2019-08-12 06:07:08
Published:2019-08-12