Notifications

18 views

Description

Symptoms

Incident search on the Service Portal does nothing when clicking on drop-down results

Release

All Supported

Environment

Service Portal

Cause

The search source does not have a page defined

Resolution

Please define a "Page" in the search source, this should be the page you want to navigate to when selecting a result from the drop-down.

 

Article Information

Last Updated:2019-08-02 20:35:43
Published:2019-07-31