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Typeahead search on the Service Portal does nothing when clicking on drop-down results - Support and Troubleshooting
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  • Typeahead search on the Service Portal does nothing when clicking on drop-down results
KB0755895

Typeahead search on the Service Portal does nothing when clicking on drop-down results


335 Views Last updated : Aug 14, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

When using the typeahead search on the Service Portal and it does nothing when clicking on drop-down results.

 

Release

All Release

Cause

The search source does not have a page defined.

 

Resolution

You must define a "Page" in the search source, this should be the page you want to navigate to when selecting a result from the drop-down.

 


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