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Description

Symptoms

Clicking on "Post" button of the "Journal Input" field doesn't  post the "comment/work notes" to activity and observed "not supported" in the network tab response,

Release

Any supported release.  

Cause

The system property "glide.sys.activity_using_audit_direct" is set to true, this causes the activity to build directly from the sys_audit table.

And hence, the POST button was not working, only the update/save on the form will work with Journal Input fields.

Resolution

Set the "glide.sys.activity_using_audit_direct" property to false, this should resolve the issue.

Additional Information

Available System properties

Article Information

Last Updated:2019-09-06 17:41:26
Published:2019-09-07