Notifications

214 views

Description

The July '19 v1.0.47 Discovery and Service Mapping Patterns store release has changes to the Kubernetes Pattern and related tables, which breaks Discovery of Kubernetes.
https://store.servicenow.com/sn_appstore_store.do#!/store/application/06a71b1367e4130051c9027e2685ef1e/1.0.47?referer=sn_appstore_store.do%23!%2Fstore%2Fsearch%3Fq%3Dpattern

A new table cmdb_ci_kubernetes_namespace is added. This is missing it's containment rule, and also has the incorrect and duplicate label "Kubernetes Node".

Steps to Reproduce

  1. Discover Kubernetes
  2. The Pattern will fail with Identification Errors

You will see several of the following error in the Pattern log:

2019-07-22 16:00:35: Identification CI Errors:
Insertion failed with error, ... ,Insertion failed with error,No containment or hosting rules defined for dependent class [cmdb_ci_kubernetes_namespace]. 
Add containment/hosting rules for '{"className":"cmdb_ci_kubernetes_namespace","values":{"discovery_source":"ServiceNow","name":"servicenow",
"k8s_uid":"<uid>","sys_class_name":"cmdb_ci_kubernetes_namespace"}}',Too many other errors

Workaround

This problem has been fixed in the August 2019 store pattern update, which will be available around the end of August. At the time of writing this KB, the specific version number is not yet known, but it will be greater than 1.0.47.

If that is not available yet, the workaround is to import and commit this remote update set, and at the end of the month please also remember to upgrade to the August release to replace this workaround with the official version.

Update Set: PatternExport 2019-07-15 09:44:05 (sys_remote_update_set_197a4213db26330017a3501b4b96197e.xml)


Related Problem: PRB1354589

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Policy and Compliance PA Content - Madrid 2019 Q1
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - Risk Management PA Content - Madrid 2019 Q1
SR - ITOM - CMDB CI Class Models - 201907
SR - ITOM - Discovery and Service Mapping - v1.0.35

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-07-30 00:43:50
Published:2019-07-26