Notifications

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Issue

Symptoms

You may find that some patterns are not exported as expected when using the pattern export tool as directed in this doc:

https://docs.servicenow.com/bundle/madrid-it-operations-management/page/product/service-mapping/task/export-patterns.html

Release

All

Cause

The pattern export tool does not export inactive patterns

Resolution

Activate the pattern before choosing to export it via the pattern export tool

Article Information

Last Updated:2019-08-02 20:36:14
Published:2019-07-25