When viewing an attachment in a mobile catalog item and then navigating back, the page gets cleared with no dirty-form warning. Opening an attached image on a record producer in Mobile App Service Portal, there is only the "back" button visible. Clicking on it reloads the record producer clearing all the previously filled information.

Steps to Reproduce

1) Login the mobile app.
2) Go to Request tab.
3) Tap an item, like iPad, to open up a webview.
4) Attach a couple of images.
5) Tap the images to view.
6) Go back to webview. Notice the attachment is no longer there.


After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make this decision lightly, and we apologize for any inconvenience.

MESP does not support "Dirty Form" checks in the current releases.

Related Problem: PRB1348546

Seen In

Mobile iOS 6.1
Mobile iOS Patch 6.2
Mobile iOS Patch 6.3
Mobile iOS Patch 6.4
Mobile iOS Patch 6.5
Mobile iOS Patch 6.6

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-07-25 14:08:27