Notifications

262 views

Description

Exporting to PDF is not available to non-admin users even if they have access to view the record.

Steps to Reproduce

1. Log in as a normal user, not an administrator or a delegated_developer.
2. Open any task record you have full access on to view.
3. Try to export to PDF. The operation is not allowed.

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.

The workaround is to modify the UI Macro sys_ui_macro_2ff1c56ca9fe3dba014340c4697b5088. Replace the line:

<g2:evaluate var="jvar_context_menu_export_pdf" expression="gs.hasRightsTo('ui/context_menu.export_pdf/read', null) &amp;&amp; ${ref}.canRead()" />
with:
<g2:evaluate var="jvar_context_menu_export_pdf" expression="gs.hasRole('itil')" />

 


Related Problem: PRB1353299

Seen In

New York Patch 1
New York Patch 1 Hot Fix 1
SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - SIG Assessment Legacy - Madrid 2019 Q1
SR - IRM - Vendor Risk Management - Madrid 2019 Q1
SR - ITBM - Agile 2.0 Dashboards v1.0
SR - ITBM - Scrum Dashboards Common v1.0
SR - ITOM - Discovery and Service Mapping - 201908
SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - ITOM - Fundamentals Istanbul Jakarta Kingston r1 - v5.99.6
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - CarbonBlack Integration - New York 2019 Q3
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Rapid7 - London 2019 Q2 v.6.2.1
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Fixed In

New York Patch 2
Orlando

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-05-25 02:37:07
Published:2020-05-25