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Description

  • Relationships don't show up in BSM map. (Show Dependency view from CI)
  • Relationship Type involved:
    • Uses::Used by
    • Owns::Owned by
    • Contains::Contained by

Tables involved:

  • dscy_router_interface
  • cmdb_ci_network_adapter
  • cmdb_ci_ip_address
  • dscy_swtch_partition
  • dscy_switchport

Release or Environment

Madrid

Cause

A filter of relationships prevents the relationships to be shown in the map.

Resolution

  1. By default, the module "CI relations filter" filtered out the relationship.
    • /cmdb_rel_filter_list.do?sysparm_query=parentLIKEnetgear%5EORparentLIKEhardware
  2. Check the CI relationship in table "cmdb_rel_ci".
  3. Disable the records in "cmdb_rel_filter" based on the relationship of the CI in table "cmdb_rel_ci" that want to see.

Article Information

Last Updated:2019-11-04 06:19:30
Published:2019-09-25