Notifications

57 views

Description

The "SNMP - Routing" probe launched for BGP Routers causing OOM errors on the MID Server.

Steps to Reproduce

Run discovery on any BGP router and see that 'SNMP - routing' is being triggered.

Workaround

NOTE: This workaround is for Probe based discovery of IP Router. For Pattern based discovery, it's being addressed in PRB1352387

This problem is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.

The workaround consists in editing the SNMP - Classify sensor:

- after the following line:

capabilities['block_router_exploration'] = 'false';


- add the following code block:

var blockBGP = gs.getProperty('glide.discovery.bgp_router_disable', 'true') == 'true';
if (blockBGP && isBGP())
capabilities['block_router_exploration'] = 'true';

function isBGP(){
var bgpVersion = snmp.getOIDText( oid_mib2 + 'bgp.' + 'bgpVersion' );
var bgpLocalASN = snmp.getOIDText( oid_mib2 + 'bgp.' + 'bgpLocalAs' );
var bgpID = snmp.getOIDText( oid_mib2 + 'bgp.' + 'bgpIdentifier' );
return (JSUtil.notNil(bgpVersion) && bgpLocalASN != '0' && bgpID != '0.0.0.0');
}


Related Problem: PRB1348746

Seen In

There is no data to report.

Intended Fix Version

Madrid Patch 7
New York Patch 1
Orlando

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-08-13 09:05:58
Published:2019-07-29